Customer Reviews
Certified by AutoVitals

Jeffrey J. from ALEXANDRIA, VA on 12/23/2022 for an auto service of their Nissan and their testimonial is:
"Very personable staff and I don’t fell like they’re just selling me services. I e been using Bradham since we moved to ALX 4 years ago."

Tyler R. from ALEXANDRIA, VA on 12/19/2022 for an auto repair of their Jeep and their testimonial is:
"Brought my 2015 Jeep Wrangler in after failing an emissions inspection. Provided the shop with the two error codes I received from the inspection and told them I wanted those two codes fixed, nothing else. They quoted me roughly $600 for diagnostics and repairs. Your people claimed it wouldn’t be over $900 since I wanted to know if I’d be exempt from an emissions inspection. I accepted you all to start diagnostics. They figured out one of the coolant thermostat error with not a problem, but then couldn't figure out the second error code. After keeping my car for two full days of diagnostics on the car, they recommended 10 different repairs on the Jeep. What they didn't know was in June 2022 (less than 6 months earlier) I had gotten 5 of the 10 repair suggestions already. I calmly followed up asking that they give me an estimate for the two repairs, addressing only the error codes from the emissions inspection and no other repairs to the car. They estimated my repairs for the two issues to total $1752. Remember I was quoted $600…This total didn't include what my warranty would cover. When I dropped my car off originally, I had given them my warranty information coverage on the vehicle. They never even called the warranty to see what was covered, but instead just gave me the total without warranty included.
After feeling a little suspect of this shop, I decided to call two other local mechanic shops to get estimates on the repairs for the two error codes I needed fixing without needing a diagnostic report or labor to figure out what was wrong since Bradham Automotive did that already. The estimate I got was $600ish for the labor and parts on the two repairs, compared to the $1752 Bradham was asking me. I immediately called Bradham Automotive back to request my car not be fixed and to give me the cost for the diagnostic and the labor they put in to figuring out the issues. They charged me $600+ for just a standard diagnostic and 3 hours of labor...and remember, I had handed them the error codes already which would"

Valerie J. from LAKE RIDGE, VA on 12/16/2022 for an auto repair of their Hyundai and their testimonial is:
"Friendly, honest, and great service! Definitely a returning customer and highly recommend."

Mike B. from ALEXANDRIA, VA on 9/23/2022 for an auto repair of their Hyundai and their testimonial is:
"Most knowledgeable, polite and professional shop I have ever patronized. Rick was a pleasure to work with. I highly recommend Bradham. They have earned my business!"

Susan E. from ALEXANDRIA, VA on 6/14/2022 for an auto repair of their Hyundai and their testimonial is:
"You want to bring your car here!!!! In these days when there is so much strife in the world, it is especially nice to come to Bradham where the people are nice and treat women with respect. I can't tell you all the nice things Bradham people have done for us over the many years we have been using their services. But the latest time they we above and beyond is when my husband's car stopped on the Beltway, we were leaving for the airport the next morning and it was after hours. We had to drop the car in their lot and take off. They were so gracious about us doing that. Then to pick it up, my husband was flying in on the weekend and needed the car that day. Nick actually came to the shop on his day off to get the car to us!!!!! Wow. There is no other place that we have ever been to that would do that work and then go waaaaay beyond expectations to help us out. Bradham forever!!!"

Susan E. from ALEXANDRIA, VA on 3/31/2022 for an auto repair of their Hyundai and their testimonial is:
"We have brought our cars here for years. You will not be disappointed. Everyone is helpful and friendly plus they are great about explaining the work that is being done. We have been VERY happy with Bradham."

James S. from ALEXANDRIA, VA on 8/7/2020 for an auto repair of their Hyundai and their testimonial is:
"Terrific service, outstanding communication.
Drew and the entire team are consummate professionals ... I just moved to Alexandria and needed an auto shop. And I’ve found a very good one ... no need to look further!"

Carol B. from ALEXANDRIA, VA on 12/7/2019 for an auto repair of their Hyundai and their testimonial is:
"I have always been very satisfied with the people and superior service at Bradham Auto. I have taken my vehicles there since 1962. Not too many people can say THAT!. It has been a long and extremely successful friendship."